CLTS Waiver Service Coordinator/Mentor

Kenosha, WI

Full Time

Community Resource Center

Mid Level

KENOSHA HUMAN DEVELOPMENT SERVICES, INC.
3536 52nd Street Kenosha, WI 53144

Division/Department: Community Resource Center
Location: Main Office
Job Title: Children's Long-Term Support Waiver Service Coordinator/Mentor
Reports To: Director of Children's Long-Term Support
Type of Position: Full-time
FLSA Status: Exempt
Schedule: 40 hours per week or as demanded by the job
For more information, please click on this link: CLTS Waiver Service Coordinator/Mentor 7-22-2025

POSITION SUMMARY
Provide general social work/case management services to children who are determined to be eligible for the CLTS waiver and their families as assigned. Provide coordination of services to individuals which enable them to receive an array of appropriate services in a planned, coordinated, efficient, and effective manner. Provide case management services in keeping with modern principles and practices for children with disabilities to include planning, linking, monitoring, and advocacy services. Ensure that services are coordinated with family, agency, and community resources. Mentor staff learning the program to complete CLTS functions.

RESPONSIBILITIES
1.     Under supervision of the Director of Children's Long-Term Support and program supervisors, the social worker/case manager will provide social services and case management to an assigned caseload.
2.     Maintain significant knowledge of the special needs, problems, and goals of clients assigned.
3.     Learn policies and procedures for the funding sources available to caseload and mentor new staff in understanding these policies and procedures.
4.     Provide assessment, planning, and monitoring to caseload according to established guidelines and Provide opportunities for new staff to observe and practice these skills.
5.     Provide services that include support, locating appropriate resources, collecting, and disseminating data and information, and monitoring individual goals while modeling these skills for new staff.
6.     Develop individualized service plan that outlines the desired types and amounts of service a client should receive and the anticipated outcomes.
7.     Work from the office a minimum of three days per week to provide feedback to staff mentored and supervisory staff on new staff skill development
8.     Work cooperatively with other agencies and their personnel to ensure the best services and outcomes for the client.
9.     Serve as a point person for answering new staff questions.
10.    Ensure that all participants have input, understand, and support the plan.
11.    Serve as a role model in encouraging and advocating for the child and family receiving services to actively participate in the assessment and planning connected with developing a plan of service.
12.    Participate in agency meetings and attend trainings as assigned in accordance with agency policy and at the direction of the CLTS Program Supervisors.
13.    Prepare correspondence, reports, and maintain records as required by agency policy.
14.    Conduct all activities in keeping with accepted standards of ethics for social workers/case managers.
15.    Work to create a positive learning environment and work experience.
16.    Perform other duties as assigned by the Director of Children's Long-Term Support and CLTS Program Supervisors.

QUALIFICATIONS: Bachelor’s degree in human services or related field required.
1.     Ability to effectively communicate, both written and verbally, in the English language
2.     Must have reliable transportation and valid driver’s license with good driving record
3.     Must carry own auto insurance with at least 100,000/300,000/100,000 coverage
4.     Ability to maintain records and document case notes daily
5.     Ability to give and accept feedback as a part of a team
6.     Ability to traverse within the workspace and community frequently
7.     Be willing to learn and work with the treatment philosophies
8.     Bilingual in Spanish a plus
9.     Experience working with children with disabilities and their families a plus.
Kenosha Human Development Services is an Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, sex, religion, disability, national origin, veteran status, sexual orientation, sexual identity, or any other status protected under federal, state, and local law. All employment is decided on the basis of qualifications, merit, and business need.

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